Collaborative Options
Conflict Management Services
 

Conflict Risk Assessment

Risk assessments provide essential information to organizations planning to outsource HR services. Collaborative Options conducts assessments based on available information and works with your organization to identify opportunities for HR Business Process Outsourcing.

Collaborative Options' risk assessments examine:

  • Existing practices and methods for conflict management, including internal dispute resolution processes
  • Use of screening and selection interventions intended to predict workplace behavior
  • Pattern, frequency and cost of turnover
  • Use of Exit Interviews, Employee Opinion Surveys, Employee Focus Groups, Employee Relations Committees and/or other interventions providing information or metrics about employee relations and conflict resolution
  • Practice for engaging attorneys and the associated legal costs of managing workplace conflict
  • Pattern and frequency of complaints/grievances, agency charges, employment/labor charges and lawsuits
  • Management of unemployment compensation, including challenges for voluntary and for-cause terminations
  • Use of employee hotlines and other options for anonymous reporting or collective surveying